Privacy

How Next Spot protects your information

Effective May 15, 2024. We built Next Spot to streamline renter and locator collaboration while respecting your privacy at every step.

Last updated: May 15, 2024

Information we collect

The details we collect help us match renters and locators, keep accounts secure, and improve the Next Spot experience.

Information you provide

We collect information when you create an account, build a rental request, message other members, or contact support.

Contact details such as your name, email address, and phone number.
Profile details about preferred neighborhoods, budget, move timeline, and communication preferences.
Content you submit such as messages, saved listings, photos, and feedback.

Information collected automatically

We use cookies and similar technologies to understand how the platform is used and to keep sessions secure.

Log data including IP address, browser type, device information, and pages visited.
Usage metrics that help us monitor feature performance and troubleshoot issues.

Information from partners

If you connect a locator profile or import listings from third parties, we may receive information from those providers in accordance with your settings.

How we use information

We rely on the information we collect to deliver the service, personalize recommendations, and communicate important updates.

Provide, maintain, and improve the platform and its features.
Match renters with locators and surface relevant properties and neighborhood insights.
Send transactional messages about account activity, reminders, and service changes.
Protect the platform, investigate suspicious activity, and enforce our Terms of Service.

We do not sell your personal information. We share it only in limited situations that enable the service to function or when required by law.

With locators or renters when you choose to collaborate through Next Spot.
With trusted service providers that host our infrastructure, support communications, analytics, or payment processing, bound by confidentiality obligations.
When we are required to comply with applicable law, regulation, legal process, or governmental request.
During a business transaction such as a merger, acquisition, or asset sale, with appropriate safeguards.

Aggregated or de-identified data that cannot reasonably identify you may be shared for product insights and marketing.

Your choices and rights

You remain in control of your information. Depending on your location, you may have specific rights under local laws.

Update or correct profile details at any time from your account settings.
Adjust notification preferences or unsubscribe from marketing emails using the links provided.
Request deletion of your account by contacting support; we will retain only the information necessary to comply with legal obligations.
If you are located in a region with data access rights, you may request a copy of the information we maintain about you.

Data retention and security

We keep information for as long as needed to provide the service and to meet legal, accounting, or reporting requirements.

Retention

Account information is retained while your account is active. We may also keep records to resolve disputes, prevent fraud, or comply with regulations.

Security

We use technical and organizational measures designed to protect your information, including encryption in transit, access controls, and routine monitoring.

No online service can guarantee absolute security. Please use strong passwords and let us know immediately if you suspect unauthorized access.